Policies & FAQs
How Your Time is Calculated:
Your sailing excursion time begins upon pick up. Resolute’s Captain will pick up guests at the fuel dock next to the Vineyard Haven Shipyard.
Number of Guests Included:
All day sail prices are for a maximum of 6 people.
Hours of Operation:
Charters may be scheduled between the hours of 10 am through 8 pm daily.
*Requests for time outside of our normal operating hours will be considered based on availability and will incur an additional $200 fee.
Additional Sailing Time:
Additional sailing time may be added to any charter at a rate of $100 per hour.
Alcohol Policy:
Guests are welcome to bring alcoholic beverages (with the exception of red wine which is prohibited) and drink in moderation while aboard. Excessive alcohol use, as identified by the Captain while underway, is not permitted as it poses a safety hazard to guests and crew, and will result in an early and immediate end to the sail.
Electronics:
The marine environment by nature is not conducive to electronics such as laptops, iPads and cell phones. We recommend these items be stowed away for your protection. MS Resolute and her staff are not responsible for damage by rain, sea spray, waves or other water damage, nor impact damage from shifts in boat stability while underway.
Inclusions:
All day charters include soda, water, ice and light snacks. Charter destinations are based on weather, current, tide and sea state. All day sail prices are for up to 6 people. Charter rates do not include gratuity for the Captain and crew. Gratuities are traditionally 15-20% based on great service.
"If you enjoyed your trip, don't forget to tip."
Pick Up Location:
Guests will be picked up by dinghy at Eastville Beach on the west side of the draw bridge. Please wear shoes that can get wet (or that can be removed easily.) Visit our "Directions" tab for a map and physical address of the pick up location.
Cancellation & Weather Policy:
- A 20% service fee is applied to all cancellations.
- Cancellations made with a minimum of 14 days’ notice will receive a refund less the 20% cancellation fee.
- Cancellations made with less than 14 days’ notice will forfeit all fees unless SV Resolute is able to re-book the charter dates. If SV Resolute is able to re-book the charter dates, a refund less the 20% cancellation fee will be applied.
- No refunds or partial refunds will be made for late arrivals or early departures.
- Rain itself shall not constitute a reason for cancellation or rescheduling. In the case of extreme weather, the Captain and Charterer shall discuss a mutually convenient date to reschedule the charter.